If you change your mind or find a defect, we allow returns within 7 days of delivery.
To be eligible for return or exchange, items must be unused and in the same condition as received.
Specifically:
- Condition: Item must be in original packaging with all accessories, manuals and tags intact .
- Proof: Include your original receipt or order confirmation as proof of purchase .
- Exclusions: We cannot accept returns on damaged items (unless faulty) or products missing parts.
To initiate a return, contact our support team by phone/WhatsApp or email.
After reviewing your request, we’ll provide instructions on how and where to send the item. Note that return shipping costs are covered by you unless the return is due to our error (e.g. wrong item or a manufacturing defect).
Once we receive and inspect the item, we will issue a refund via the original payment method or process an exchange as needed.
Need help?
Contact us at for questions related to refunds and returns.